Shopping Information
What Shipping Methods Are Available?
We offer Flat Rate Shipping Method for deliveries within Lagos and Table Rate Shipping for deliveries outside Lagos depending on your shipping zone.
How Long Will It Take To Get My Package?
Due to the impact of the coronavirus and the mandates in place, your order will most likely be delayed. Please expect 1-2 days for standard shipping plus 2 days for processing. This delay is due to several factors, including travel restrictions, available staffing, and/0r federal/states/local mandates.
Do You Ship Internationally?
Yes we ship worldwide. The International Table Rate Shipping Method is currently the only available method for international shipping.
Types of Shipping Methods Available?
We offer the Standard Shipping Method and the Express Shipping Method (on request).
Payment Information
What Payment Methods Are Accepted?
belleBananas.com Currently Accepts only Local Instant/Direct Bank Transfer and International Bank Transfer.
Is Buying On-Line Safe?
Our goal is to deliver easy and wonderful shopping experience for our customers and that includes security. We use reasonable security procedures to protect your information. To protect the security of your information during transmission we use Secure Socket Layer (SSL) software, which encrypts information you input.
Orders and Returns
How do I place an Order?
When you visit the belleBananas.com, you select the product you want to purchase and add it to cart, proceed to checkout and enter all the informations required for belleBananas to process your order and check the “Terms and Conditions” box and click “Place Order”.
Do I need an account to place an order?
No you do not need an account to place an order form the belleBananas.com. You can place an order as a guest.
Who should I to contact if I have any queries?
If you have enquires or need assistance to place an order or for an existing order you have placed kindly contact us via support@bellebananas.com or reach out to our alternative Support on social media via @belleBananas on Facebook, Twitter and Instagram.
How Can I Cancel Or Change My Order?
To cancel your order kindly email order_cancellation@bellebananas.com or support@bellebananas.com and ensure to provide your Order Number in the email.
How Do I Track My Order?
You can track your Order History form your account page via https://www.bellebananas.com/my-account/ if you have a belleBananas account.
If your order was placed as a guest you can visit our ORDER TRACKING page to enter the email address attached to the order and the order number to track the progress of your order.
How Can I Return a Product?
To return a product to belleBananas kindly email return@bellebananas.com and ensure to provide your order receipt. To ensure your return will be accepted and processed for an exchange or refund kindly read our Sales and Refund policy.